Remeha Commercial offers a wide variety of support and training. If you have any difficulty finding what you are looking for please click here and a member of our Customer Services team will be pleased to help you in any way they can. > TRAINING > ASSEMBLY / COMMISSIONING > WARRANTY > SERVICE AGENTS > MORE INFORMATION
TRAINING
PRE AND AFTER SALES SERVICES Remeha Commercial’s dedicated pre-and-after-sales teams are ready to give you the support you need. It’s an integral part of the quality package that Remeha offers as standard with all products. TECHNICAL TRAINING We offer dedicated Technical Service Training for installers at our training centres by our experienced product support engineers. SPARE PARTS KIT In close co-operation with contractors, Remeha has developed an extensive spare parts/emergency kit which enables authorised service engineers to provide prompt attention in an emergency situation and fix the boiler on first visit. The spare parts kit includes all major parts that may be required for a breakdown. LITERATURE AVAILABLE ONLINE Browse and explore the website and you will find all up to date technical literature and relevant information. For easy access you can download all literature and drawings in Adobe Acrobat Reader (.pdf) format. Adobe Acrobat Reader is downloadable free of charge from www.adobe.co.uk.
ASSEMBLY / COMMISSIONING
To arrange a Boiler Assembly or Commissioning please complete the appropriate form which can be downloaded by clicking on the links below and fax to the number on the form. A customer rep will then contact you to discuss availability and confirm agreed arrangements. Commissioning Request Form Assembly Request Form
WARRANTY
Please click onto the Terms of Warranty file to download, should you require assistance during the warranty period please download the request form. Please complete and send to our After Sales dept who will confirm any arrangements made. Terms and Warranty Commercial Warranty Service Request
SERVICE AGENTS
Please click onto the link below for a detailed listing of Service Agents. Remeha Service Agents
MORE INFORMATION
Further support for Broag – Remeha products includes the following:- An on site assembly service for the cast iron sectional floor standing boilers. A commissioning service for all our boilers and pressurisation units. A full two year parts and labour warranty as standard (select link to download warranty document). A large network of approved and highly trained subcontractors that are available to service and maintain your boiler. See the Service Agents map for details of a service agent local to you. The network of approved service agents is backed up by our own product support engineer team. An in house Technical Help desk available to answer any technical queries that you may have on our products. Product Service Training, taught by our own experienced engineers. Other useful links and information may also be found in this section.