Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here


In the unfortunate event of a breakdown, we’re here to help.

Simply fill in this form and we’ll contact you shortly to book your in-warranty repair. Not sure if your product is in warranty? Contact our team on 0118 974 3076 with your product’s serial number and we will be able to advise you.

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At Remeha, a trading division of Baxi Heating UK Limited, we will use your data to help us provide a great customer service. Based on the information you have provided, we may keep in touch with you about your product, or services relating to your product, via email, telephone, post and SMS.

Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. By submitting your details, you are telling us that you’re okay with this and that you agree with our privacy notice. You can, of course, change your mind at any time.