Book an in-warranty repair

In the unfortunate event of a breakdown, we’re here to help.

Simply fill in this form and we’ll contact you shortly to book your in-warranty repair. Not sure if your product is in warranty? Contact our team on 0118 974 3076 with your product’s serial number and we will be able to advise you.

Your details

Enquirer's Name

Enquirer's Company

Enquirer's Company Address

Enquirer's Contact Number (preferably mobile)

Enquirer's Email

Order No. to Cover Visits/Parts if Deemed Non-Warranty

Product Model

Serial Number

Nature of the Fault or Issue (please provide any readings displayed, additional details can be given below in Comments)

Site details

Company Name

Site Address (incl. postcode)

Site Contact

Site Phone Number

Preferred Date for Visit

Comments

Please be advised that should the visit be aborted due to lack of access/inappropriate operating conditions or the fault not be as a result of a manufacturing defect within the terms of our warranty, then the engineers time will be charged at our current hourly rate per hour to include travel to and from site in addition to any parts necessary to effect repair.

At Remeha, a trading division of Baxi Heating UK Limited, we will use your data to help us provide a great customer service. Based on the information you have provided, we may keep in touch with you about your product, or services relating to your product, via email, telephone, post and SMS.

Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. By submitting your details, you are telling us that you’re okay with this and that you agree with our privacy notice. You can, of course, change your mind at any time.

Out of warranty repair needed?

Find out more about out of warranty repairs.

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Book an in-warranty repair

In the unfortunate event of a breakdown, we’re here to help.

Out of warranty repair needed?