24/7 Support OUT-OF-HOURS ENGINEER SUPPORT

We guarantee all of our products for two years, including parts and labour, if commissioned by us. We also offer a five year warranty on heat exchangers.

For Remeha products that aren’t commissioned by us, we offer a two year, parts only warranty and the same five year warranty on heat exchangers.

If you need an in-warranty repair, simply contact our after sales team or complete our in-warranty request form. If your product is out of warranty you can find our Remeha approved service agents who can repair your product. 

Not sure if your product is in warranty? Contact our team on 0118 974 3076 with your product’s serial number and we will be able to advise you.

How do I know if my product is in warranty?

Not sure if your product is in warranty? Contact our team on 0345 070 1058 with your product’s serial number and we will be able to advise you.

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Please provide information on where the product is installed and how we can contact you about your product:

Please provide information on where the product is installed and how we can contact you about your product:
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Please be advised that should the visit be aborted due to lack of access/inappropriate operating conditions or the fault not be as a result of a manufacturing defect within the terms of our warranty, then the engineers time will be charged at our current hourly rate per hour to include travel to and from site in addition to any parts necessary to effect repair. ' after the comments box.

At Remeha, a trading division of Baxi Heating UK Limited, we will use your data to help us provide a great customer service. Based on the information you have provided, we may keep in touch with you about your product, or services relating to your product, via email, telephone, post and SMS.


Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. By submitting your details, you are telling us that you’re okay with this and that you agree with our privacy notice. You can, of course, change your mind at any time.

ENGINEERING EFFICIENCY SINCE 1935